During regular business hours, Monday through Friday, 8am - 5pm, except holidays
Call the ODAS General Intake Line at (707) 784-8259 and provide as much known
information listed below for the person in need of IHSS such as:
1. Name
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10. Whether Smoking or Pets are in home |
2. Gender
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11. Relationship to you & Phone Number |
3. Address
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12. Services being requested |
4. Phone Number
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13. Diagnosis & Symptoms |
5. Date of Birth
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14. Primary Medical Provider |
6. Social Security Number
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15. Medical Record Number |
7. Ethnicity
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16. Language Spoken |
8. Names and Relationships of others
in home
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17. Name of Current or Prospective
Care provider |
9. Guardian Contact's Name
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To download and IHSS application provided by the State of California website go to:
http://www.cdss.ca.gov/cdssweb/entres/forms/English/SOC295.pdf
Once the application is complete, mail it to IHSS Office:
County of Solano, IHSS
275 Beck Avenue, MS 5-110
Fairfield, CA 94533
IHSS Electronic Timesheet Service
An Electronic Timesheet (ETS) allows In-Home Supportive Services (IHSS) Waiver
Personal Care Services (WPCS) providers and recipients to submit and approve their
timesheet online via a tablet, smartphone, or laptop instead of signing a paper timesheet.
To begin using the Electronic Timesheet Service online, you must
create an account and enroll on the website.
Basic Requirements to enroll:
To enroll and approve timesheets electronically you must:
a) Be a current active IHSS recipient.
b) Know how to use a smartphone, tablet, computer or laptop.
c) Have internet access.
d) Have a valid email.
Go to the following website to set up an account, select "New User Registration" link
and follow the online prompts: http://www.etimesheets.ihss.ca.gov
If you need help, please call the Electronic Timesheet Help Desk
at 866-376-7066, press option 4
Do not have a tablet, smartphone, laptop or computer? Contact your local IHSS
office to obtain a pin number or Telephone Timesheet PIN Code. Once
attained, the PIN Code can be used to review and approve your provider's timesheets
over the phone by using the Telephone Timesheet System (TTS). The system will
contact you every time your provider submits a timesheet electronically and you will
be able to approve it using your phone and PIN Code.
Electronic Timesheet Website Learning Modules for your review are available at:
http://www.cdss.ca.gov/inforesources/ihss-providers/resources/timesheet-information
IHSS Electronic Services Portal (ESP)
Utilize the Electronic Portal in order to access your information when you need it, on your
own time!
Access the IHSS Electronic Services Portal (ESP) at:
https://www.etimesheets.ihss.ca.gov
Through ESP you will be able to:
- Enroll online for E-Timesheets
- View Timesheet Status
- Enter and submit timesheets (if client elects to use this feature)
- View payment status
- Enroll in Direct Deposit
- Update your Direct Deposit
- Claim/submit sick leave
- Hire a provider
- Change your address/phone number
Information is available 24/7 in English, Spanish, Chinese and Armenian
IHSS Contact Numbers
For information regarding your
IHSS application or your current
services |
|
707-784-8259 |
For assistance with finding an IHSS
caregiver - Public Guardian |
|
707-784-8200 |
For IHSS provider enrollment or
orientation |
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707-784-8753 or go to:
http://www.solanocounty.com/ihss |
For questions about wage verifications or to
request a timesheet
|
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707-784-8990 |
To fax documents
|
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707-784-2440 |
Electronic Timesheet Help from State of CA
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866-376-7066, press option 4 |
To mail / submit any forms |
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County of Solano, IHSS
275 Beck Ave., MS 5-110 |
To report suspected fraud in the In-Home
Supportive Services Program, call the
Program Integrity Unit |
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707-784-8271 |