How to Apply for IHSS

During regular business hours, Monday through Friday, 8am - 5pm, except holidays
Call the ODAS General Intake Line at (707) 784-8259 and provide as much known
information listed below for the person in need of IHSS such as:

1.    Name
10.    Whether Smoking or Pets are in home

2.    Gender
11.    Relationship to you & Phone Number

3.    Address
12.    Services being requested

4.    Phone Number
13.    Diagnosis & Symptoms

5.    Date of Birth
14.    Primary Medical Provider

6.    Social Security Number
15.    Medical Record Number

7.    Ethnicity
16.    Language Spoken

8.    Names and Relationships of others 
       in home
17.    Name of Current or Prospective
        Care provider

9.    Guardian Contact's Name

To download and IHSS application provided by the State of California website go to:
Once the application is complete, mail it to IHSS Office:
   County of Solano, IHSS
   275 Beck Avenue, MS 5-110
   Fairfield, CA 94533

IHSS Electronic Timesheet Service
    An Electronic Timesheet (ETS) allows In-Home Supportive Services (IHSS) Waiver
    Personal Care Services (WPCS) providers and recipients to submit and approve their
    timesheet online via a tablet, smartphone, or laptop instead of signing a paper timesheet.
    To begin using the Electronic Timesheet Service online, you must
    create an account and enroll on the website.

Basic Requirements to enroll:

To enroll and approve timesheets electronically you must:

         a)    Be a current active IHSS recipient.
         b)    Know how to use a smartphone, tablet, computer or laptop.
         c)    Have internet access.
         d)    Have a valid email.
Go to the following website to set up an account, select "New User Registration" link
and follow the online prompts:

        If you need help, please call the Electronic Timesheet Help Desk
        at 866-376-7066, press option 4

Do not have a tablet, smartphone, laptop or computer? Contact your local IHSS
office to obtain a pin number or Telephone Timesheet PIN Code. Once
attained, the PIN Code can be used to review and approve your provider's timesheets
over the phone by using the Telephone Timesheet System (TTS).  The system will
contact you every time your provider submits a timesheet electronically and you will
be able to approve it using your phone and PIN Code.

Electronic Timesheet Website Learning Modules for your review are available at:

IHSS Electronic Services Portal (ESP)

Utilize the Electronic Portal in order to access your information when you need it, on your
own time!

Access the IHSS Electronic Services Portal (ESP) at:

Through ESP you will be able to:

    -    Enroll online for E-Timesheets
    -    View Timesheet Status
    -    Enter and submit timesheets (if client elects to use this feature)
    -    View payment status
    -    Enroll in Direct Deposit
    -    Update your Direct Deposit
    -    Claim/submit sick leave
    -    Hire a provider
    -    Change your address/phone number

Information is available 24/7 in English, Spanish, Chinese and Armenian

IHSS Contact Numbers

For information regarding your
IHSS application or your current

For assistance with finding an IHSS
caregiver - Public Guardian

For IHSS provider enrollment or
    707-784-8753 or go to:
For questions about wage verifications or to
request a timesheet

To fax documents

Electronic Timesheet Help from State of CA
    866-376-7066, press option 4
To mail / submit any forms  
    County of Solano, IHSS
    275 Beck Ave., MS 5-110

To report suspected fraud in the In-Home
Supportive Services Program, call the
Program Integrity Unit