Where is your office located?
The Department of Human Resources’ Office is located at 675 Texas Street, Suite 1800, Fairfield, CA 94533.
What is the best way to submit required documents?
The best way to submit documents is to upload them as attachments to your employment application. If you are unable to do so, you can submit by email to [email protected], please include the recruitment title and recruitment number in your email. Be sure to submit all documents by the filing deadline date or by the deadline date indicated on the job announcement.
I am trying to attach my documents to my application, but its not working. How do I submit them?
You may email your documents to [email protected]. Be sure to include the name you applied under along with the recruitment title and recruitment number in your email. It is recommended that you attach your documents separately (e.g., DD214, resume, college transcript). Please review the job announcement for the deadline to submit documents.
Note: You cannot attach any documents after you have already submitted your employment application.
What is an ‘open and continuous’/ ‘open until filled’ position?
This means that the recruitment is ongoing until the position has been filled.
What’s the difference between an “open competitive” recruitment and a “Departmental or Countywide promotional” recruitment?
All qualified applicants are welcome to apply for an “open competitive” recruitment. Departmental or Countywide recruitments are only open to current County employees. You are encouraged to review the job announcement to see if the recruitment is restricted to current County employees.
Have you promoted with the same employer?
Be sure to break out each promotion in your employment history separately by listing the same employer multiple times with the specific dates you held each position.
Qualifying in previous recruitments does not guarantee qualification for the current or future recruitment. If there was an oversight in the previous recruitment review, the County will not continue to allow candidates to move forward in the process if they do not meet the minimum qualifications of the position.
Many of the jobs we recruit for require documentation to verify education and/or licenses. All required documentation is listed in the job announcement under “Document Submittal Requirements.” We encourage applicants to submit documents by attaching them to the online application. You can confirm they are attached when you review your final application as outlined below.
Prior to clicking “submit” the system provides the opportunity to review your entire application. Take this time to review your application and ensure you attached all required documents.
The job I am interested in isn’t open. How can I find out when the job will be available?
On our website, you have the ability to request to be notified via email when specific recruitments are opened. To create an email Job Alert, follow one of the options below:
Option 1:
- Go to: https://www.governmentjobs.com/careers/solanocounty
- Once you are on the Job Opportunities page, click on the Menu at the top left corner and select Class Specifications.
- Once you find the position you are interested in, click on Subscribe and follow the instructions. If a recruitment opens within 12 months of your interest submittal, you will be sent an email notification informing you that there is a job posting and inviting you to apply for the position.
Option 2:
- Go to: https://www.governmentjobs.com/careers/solanocounty
- Once you are on the Job Opportunities page, click on the Menu at the top left corner and select Email Job Alerts.
- Select the Job Categories you are interested in, click on Subscribe and follow the instructions. If a recruitment opens within 12 months of your interest submittal, you will be sent an email notification informing you that there is a job posting and inviting you to apply for the position.
I don't have a computer. Where can I find a computer to complete my application?
You are welcome to use any of the public access computers at your local library.
How do I apply for a job?
Apply online at https://www.governmentjobs.com/careers/solanocounty. Once you find the position you are interested in, click Apply to sign in and complete the online job application. When applying, be sure to completely review the job announcement, which identifies key information about the recruitment, including the minimum requirements, for the position filing deadlines, required documents, examination dates (e.g., experience, education, certification, licenses, etc).
Please note you must complete your employment history in the online application. Attached resumes will not be reviewed or considered.
Can I submit a hard copy or paper application?
Applications must be submitted online through the NEOGOV system. Paper copies of applications are not accepted.
What if I dont have an email?
There are many email service providers, including free accounts. Listed below are some that you may be familiar with.
Once you have an email address, you are ready to create a NEOGOV account and apply for current job openings.
What is the status of my application?
You will be notified of the status of your application by email or you can log onto your NEOGOV account to view notices you have received and view the Application History for recruitments that you have applied to.
Can you check my application to make sure it’s alright?
Unfortunately, we are unable to check applications for accuracy or completeness. Please refer to the specific job announcement for supporting documentation requirements and check your application carefully before submitting it. It is important to clearly state your job experience and completed education that qualifies you for the job and to submit all required documentation as stated in the job announcement as part of your application. Attached resumes will not be reviewed or considered.
Where do I get a typing certificate or Microsoft Word/Excel certificate?
Many temporary staffing agencies will administer the exam and issue a certificate. We recommend that you bring a copy of the job announcement with you to the temporary staffing agency to ensure that they are issuing the correct certificate. Please note that we do not accept certificates issued from an online (internet) source.
What are the requirements for a typing or other Microsoft Word/Excel certificate?
The certificate must be signed by the agency administering the exam. The certificate must not be more than 12 months old at time of application. We do not accept certificates issued from an online source. Any versions of Microsoft Word or Excel are acceptable, but please refer to the job announcement for the minimum skill level required.
I just applied for another position. Can you use the documentation from my first application?
Each recruitment is processed separately, so please follow the document submittal guidelines for each application. Unfortunately, we are unable to transfer documents between job applications.
Do I need to submit a DD214?
You only need to submit a DD214 if you are applying for a Civil Service position and you have served in the military and wish to claim Veterans' Preference Points. To be eligible, applicants must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A copy of the DD214, showing discharge type, must be received in the Human Resources Department by the final filing date.
Veteran applicants applying for initial County employment in a Civil Service position with an honorable or general discharge under honorable conditions shall have five (5) points added to their combined score. Disabled veterans (rated at not less than 30% disability) shall have ten (10) points added to their combined score. Veteran preference points will only be added to passing scores in competitive open examinations.
How can I get my user name and/or password?
If you don’t remember your Username, click on Forgot Username and follow the prompts to retrieve your Username.
If you don’t remember your Password, click on Reset Password and follow the prompts to reset your password.
If you are unsuccessful in retrieving your Username or Password using the links provided, call 855-524-5627 or email [email protected].
My name, address, phone number, email address changed. What do I do?
Go to: https://www.governmentjobs.com/careers/solanocounty and login to your Account. Once you have logged in click on your name and select Account. From there you can update your Name, Address, Phone Number, and email address.
Are practice exams available for this recruitment?
Solano County cannot recommend any specific study materials for our exams.
Please review the job announcement or class specification for knowledge, skills and abilities necessary for the position for which you are applying. This will assist you in identifying possible topics to be covered during an examination.
How do I prepare for an Oral Board Exam?
We have a guide available on our website. You can access the guide here, http://www.solanocounty.com/depts/hr/jobs/general.asp
I received a disqualification notice that stated I did not meet the minimum qualifications. Can I appeal this disqualification?
You may only appeal the disqualifications for Civil Service covered positions. Disqualification appeals must be received within five (5) calendar days from the date of the disqualification notice. Your written appeal may be submitted in person at Human Resources at 675 Texas Street, Suite 1800, Fairfield, CA 94533 or by fax at (707)784-3424, or via e-mail at [email protected]. Be sure to include the recruitment title and recruitment number in your appeal.
I received a disqualification notice, what must I include in my appeal?
For ALL appeals: Include the recruitment title and recruitment number, the reason for your appeal, and/or clarification of the experience listed on your application.
To appeal a document-based disqualification:
Review the “Document Submittal Requirements” section of the recruitment’s job announcement to determine what documents must be submitted. If the recruitment has closed, go to: https://www.governmentjobs.com/careers/solanocounty and login to your Account. Once you have logged in click on your name and then Applications. Click on your submitted application and select Job Details to view the job announcement.
Submit any documents (e.g. degree, transcripts, license, certificate, etc.) required for the recruitment that were not submitted prior to the final filing deadline date.
Ensure the documents you submit are complete and include all required information. Reasons why documents may not be complete are:
• unofficial transcripts submitted that do not indicate student name, the school/college/university attended
• transcripts provided that do not have the degree earned and/or confer date listed
• foreign or non-U.S. transcripts or degrees submitted did not include documentation of educational units evaluated by an educational evaluation service.
• unacceptable skills test certificates (e.g., typing, word processing, etc.) submitted because they have been obtained from the internet (online)
To appeal an experience-based disqualification:
Review the “Position Requirements” section of the recruitment’s job announcement to determine what the education and experience requirements of the position are. If the recruitment has closed, go to: https://www.governmentjobs.com/careers/solanocounty and login to your Account. Once you have logged in click on your name and then Applications. Click on your submitted application and select Job Details to view the job announcement.
In your appeal, ensure that you provide a clear and detailed explanation of how the experience listed on your application meets the experience requirement of the position.
Tips for Successfully Applying
Read the job announcement thoroughly before you submit your application. Pay attention to the “Position Requirements” and the “Document Submittal Requirements” sections of the job announcement.
To assist you in tailoring your application for the job, you can review the class specification (job description) that is linked in the “Position Requirements” section of the job announcement.
One application does not fit all. List all work experience emphasizing experience directly related to the position for which you are applying. To do so, your employment history listed in your application should highlight your experience that is directly related to the experience requirement listed in the job announcement under “Position Requirements” and the experience requirement outlined in the class specification.
Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Ensure any experience you believe qualifies you for the job is reflected in your application’s employment history. Respond to any supplemental questions fully and provide details of your relevant experience. When completing employment details and/or supplemental questions, do not write "see resume", as resumes will not be reviewed and this will be considered an incomplete application.
Make sure you update the dates listed under employment history in your application, especially if you a reusing a previously submitted application. Pay attention to your most recent employment end date, as this does not automatically populate to today’s date.
I failed the exam, what was my score? Can you tell me what areas I need to work on?
Unfortunately, we are unable to disclose non-passing exam scores or provide feedback on exam performance.
I have a disability. How can I get an accommodation during the exam process?
When requesting an accommodation, it is important to submit your request as soon as possible to provide sufficient notice so we can properly arrange for the requested accommodation. Complete a "Request for Testing Accommodation by Applicants with Disabilities" Form. You may email your form to [email protected]. Be sure to include the name you applied under along with the recruitment title and recruitment number in your email and submit the form prior to the final filing date, or, for open and continuous recruitments, five (5) calendar days from the submittal of your application. You will be contacted to discuss your request.
If you are invited to participate in a hiring interview and you need an accommodation, you MUST submit another request to the Department of Human Resources by the response deadline date provided by the hiring department. Human Resources will evaluate the request, as the testing process and interview processes can vary. Use the same request form, “Request for Testing Accommodation by Applicants with Disabilities.”
How can I keep up to date on openings, learn valuable job tips, and explore careers I may have never considered?
“Like” or “follow” https://www.facebook.com/SolanoCountyJobs/ for our information regarding our latest job openings and learn about County careers that you may not have ever considered!
Good luck and Thank You for considering Solano County!
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